We launched our new website a week ago on October 1st!
While it looks great, it also tells you more about our company and products, and comes with an online support system for our customers. In order to improve our customer service, we introduced the following three channels for delivering support online:
Company Blog
Photo: Sarah Mercer
Right here, on this blog, we will post tutorials, software updates and general company news.
Tutorials & FAQs
On the Knowledge Base section of our website, we will continually add video tutorials and answer real questions about our products.
Social Media
Mezintel is on LinkedIn, Facebook, Google+ and YouTube. We will announce updates, blog articles, and interesting industry news on these social media channels. But even better, you’ll be able to freely interact with us, providing us valuable feedback, questions and suggestions which we will respond to.
24/7 Phone support still available!
Remember, our phone lines remain open 24-7! Our new online channels will not affect our telephone support; rather they’re meant to provide you with self-service support and additional ways to interact with Mezintel.
So, please follow us on your favourite social media website to get the latest updates and join interesting conversations. Otherwise, visit our Knowledge Base and Blog frequently or when you need some help with our products.